Usenet - Google = readable

When people abuse the Usenet service, it is the responsibility of their news provider to deal with that abuse in a proper manner, by disciplining the abusive user such that his or her aberrant behaviour is corrected. This may involve a stern email, a reduction in service, or even complete withdrawal of the service from that user, either for a short term or perhaps permanently.

Normally, people who abuse Usenet do so through ignorance rather than malice, and so a quiet word from their news provider is usually sufficient to encourage them to think more carefully and behave more considerately in future.

On several occasions, I have sent abuse reports to Google after users of their service have misused Usenet, and invariably I get an auto-response that, freely translated, means "go away, and don't bother to answer this because it'll only drop into a black hole anyway."

Consequently, a great many of their users make life pretty tough in the technical groups, and they have no plans to fix this problem.

As a Usenetter who almost never asks for help but very often provides it, I'm sick and tired of having my time wasted by such people. Therefore, I've told my newsreading software to 'mod down' any article that seems to originate from a Google user. Consequently, I might see, and even respond to, that article, but the overwhelming likelihood is that I will not.

If you are a Google user who has come to Usenet seeking technical help, consider this: your news service provider's refusal to face up to their Usenet community responsibilities has had the effect of reducing the amount of help available to you. Not by much, of course - I'm just one folk, and the absence of my help hardly matters in the great scheme of things - but nevertheless it is a reduction, so you are less likely to get help as a Google user than as a user of some other news service.

This is not your fault. It is Google's fault. If I were you, I'd stop using them. The choice, as ever, is yours, but this might give you pause for thought, at least.

If you are not a Google user, but a techie offering free help, and you too are sick of Google, I invite you to consider adopting a similar policy to the above.

Thanks for reading.